Hubwoo Announces Availability of New Customer Training SpaceApril 8, 2015
Continuing to drive usability in order to help customers improve user adoption, contract compliance and savings
PARIS – April 8th, 2015 – Hubwoo (Euronext: HBW.NX), a leading provider of comprehensive spend management and business process automation solutions, today announced the immediate availability of its new Customer Training Space.
This new announcement comes as part of Hubwoo’s continued commitment to its customers, by providing people, process and technology to help them realize the full savings potential of their source-to-pay investments whilst helping them achieve procurement process excellence throughout their global operations.
Hubwoo’s Global Customer Support Team provides around the clock, multi-lingual technical assistance and training services, as well as a named account advocate who is responsible for the success of customers’ operational goals and initiatives. The Support Team is pleased to announce the availability of a new Customer Training Space designed to provide customers with increased access to quality instructional material, course schedules, and expanded contact information.
Hubwoo’s Customer Training Space gives registered users access to three core areas: Hubwoo’s Training Library, which includes a wide range of training materials; Hubwoo’s Training Calendar with registration links for live training sessions; and a Contact Page that provides a full list of phone numbers for Hubwoo Support.
The Hubwoo Training Library houses a range of diverse training materials such as interactive training videos, quizzes, presentations, and recorded training webinars, all of which are available in English, Spanish, German, and French languages. In an effort to simplify the selection process, users will be presented with material based on the language setting in their browser.
Self-contained video learning modules provide menus and video controls that enable the customer to browse and navigate their way to selected areas and topics covered. The Training Library provides an engaging and hands-on approach to learning with interactive quizzes that test the user’s knowledge.
Hubwoo’s Training Event Calendar provides customers with increased accessibility to browse training schedules online and register via links in the Calendar. The training sessions are live and are provided free of charge in local time zones for Asia Pacific, Europe, and the Americas.
Lastly, Hubwoo’s Customer Support Contact Page lists all Hubwoo standard phone numbers by country and can be accessed through the Customer Training Space.
Terry Bechtel, Hubwoo’s VP of Global Customer Support said: “We believe the Customer Training Space will help simplify the support process by providing our customers access to information that can be easily shared with their colleagues, or their suppliers. The benefit of the Training Space is the flexibility it offers individuals. Users are able to view various course topics at their own convenience and pace, or register for a live training session based on their availability, and quickly access a comprehensive and dynamic contact list that continues to expand as our customers broaden their deployment of Hubwoo applications. We officially launched the Customer Training Space in March and the response from our existing clients, as well as potential prospects, has been extremely positive.”
Greg Mark, CEO of Hubwoo said: “The availability of our new Customer Training Space comes as part of our ongoing commitment to our customers, to help them drive usability, adoption, compliance and savings inherent within their Source-to-Pay process. Hubwoo is passionate about guiding procurement organizations towards business process excellence and helping customers impact their organizations’ bottom line.”
About Hubwoo (www.hubwoo.com)
Hubwoo connects companies, providing comprehensive spend management and business process collaboration for both goods AND services in the cloud through The Business Network.
Our solutions integrate with any ERP or procurement system, providing our customers with an intuitive, one-stop purchasing experience, which drives adoption, compliance and savings.
Significant customers include BASF, Eni, Shell, Evonik, Microsoft, Nationwide,, Henkel, CONSOL Energy, Suramericana, ING and Cemex. Hubwoo’s global partnerships include GEP, SAP, IBM, and TrustWeaver.
Jessica Warren (Senior Director – Head of Marketing and Communications)
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